FAQs
FIND THE HELP YOU NEED
Here are the answers to the questions that our customers most often ask. If you would like more information about our services please contact us today.
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What are your opening hours? +
We are open Monday–Friday from 8:00 am. to 5:00 pm.
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Is Enable Hire open on bank holidays? +
No. Our sites are closed on all UK bank holidays.
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Do you do any special deals? +
Yes, we often offer special rental deals, especially during holiday periods. To find out what’s available, give us a call on 01342 830201 or email hire@enablehire.co.uk.
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Who do I contact to get help or give feedback? +
Please contact the Enable Hire team at our main office on 01342 830201 or email hire@enablehire.co.uk.
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What are you doing to keep people safe from COVID-19? +
Enable Hire follows UK Health Security Agency guidance for sanitising, cleaning and handling rental equipment in order to keep everyone safe. We continue to adjust and adapt our operations to protect customers and team members during the pandemic. If you would like further information, email us at hire@enablehire.co.uk or call 01342 830201.
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Can you deliver equipment? +
Yes. Enable Hire offers convenient delivery options at a fair price from a network of our own locations and our partners’ sites. When you place your order, you will be asked for the required delivery address and any additional information needed. You will also be shown the delivery (and/or collection) charges that will apply.
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Can you do next-day delivery? +
Yes, if equipment is ordered before midday the day before.
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Can we collect from your branches? +
Yes you can, but be sure to bring photographic ID, such as a driving licence or passport. This should match the name on your reservation. We may also require a utility bill as proof of address.
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How do I return my tools and equipment? +
Unless you have specifically made other arrangements with us in writing, all tools and equipment should be returned by the date and time given on your contract to the location from where you picked them up. All items should be clean and in the same condition as at the start of the hire. Please check that you have returned any accessories, including batteries, cables or attachments.
If you would like to extend the rental, or need additional assistance, call us on 01342 830201 or email hire@enablehire.co.uk .
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Can anyone hire from you, or is it just for businesses? +
Currently, we trade mainly with businesses, but we are happy to rent to individuals, if certain criteria are met. All you need is a valid Enable Hire Business Account: contact us now on 01342 830201 or hire@enablehire.co.uk to set this up.
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Do I need to clean equipment before returning it? +
Yes. We ask that you clean all vehicles and equipment hired from us before returning them. A cleaning charge will be levied if returned equipment is dirty.
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What if something breaks or stops working during the rental? +
Enable Hire inspects and services all our tools and equipment prior to each rental to ensure everything is in good working order. If anything does break, or if you experience other problems during the hire, please contact our office on 01342 830201.
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How do I make a complaint? +
At Enable Hire, we work hard to keep our customers happy, so if anything goes wrong, we want to do something about it. Therefore, we would definitely like to know if you are disappointed in any aspect of your rental experience.
You are welcome to contact our branch managers directly to discuss your concerns or provide feedback relating to your hire experience. Alternatively, call us on 01342 830201 or email hire@enablehire.co.uk .
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What are your terms & conditions? +
Enable Hire is a member of the Construction Plant-hire Association (CPA), the leading membership and representative body for construction plant-hire in the UK. We trade under the CPA’s industry-standard Model Conditions. Please find our terms and conditions here
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What Is Access Hire? +
Access hire describes the renting or hiring of plant and tool equipment designed to provide quick, safe access to high places or challenging-to-reach places. Access hire solutions are often required on construction or event sites. Scissor lifts and cherry pickers are examples of access hire solutions that we provide at Enable Hire. When working at a height is necessary, several industries, including construction, maintenance, and installation frequently use access hiring services. Workers may safely access elevated sites by employing access hire equipment from Enable Hire, which boosts productivity and ensures safety when performing jobs that require working at heights.
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How Can Access Hire Products Benefit My Worksite? +
Access hire solutions from Enable Hire can assist your worksite and workforce in a variety of ways. First and foremost, they offer a reliable and safe method for working at heights, lowering the possibility of mishaps and injuries. Employee productivity is increased when they have access to elevated locations where they can do jobs more swiftly and efficiently. Access hire equipment also makes it possible to operate on numerous components of a building or facility that might otherwise be tough or time-consuming. Ultimately the adaptability and flexibility of access hire solutions often result in better project results and less time needed.
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What Safety Measures Need To Be In Place When Using Access Hire Products? +
To maintain a secure working environment when using access hire solutions, there are some safety measures that should be put in place. First and foremost, all operators of the access hire products should receive in-depth instruction to guarantee they are qualified and understand how to operate the machinery safely. At Enable Hire, we perform routine inspections and maintenance checks on our access hire products to find any potential problems and make sure the equipment is in good operating order. Clear safety protocols must be established, including guidelines for using personal protective equipment (PPE) such harnesses and helmets. Overall, to reduce risks and ensure a safe working environment when using access hire, a strong commitment to safety, adherence to laws, and appropriate training are crucial.
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Which Type Of Access Hire Solution Do I Need? +
Depending on the particular needs of your project, you may need a different access hire solution. At Enable Hire we offer scissor lift and cherry picker access hire solutions. For operations that involve great height and demand a sturdy platform, such maintenance, installations, or construction work, a scissor lift is the best option. A cherry picker, is more adaptable for jobs that need for both vertical and horizontal reach. A cherry picker can reach over and around obstacles with the help of its articulating or telescopic arm, making it ideal for jobs like tree cutting, exterior building maintenance and construction in confined or difficult places. If you aren’t sure which access hire solution you need contact our expert team today.
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What types of materials can Enable Hire's pump hire solutions handle? +
The pumping capabilities of Enable hiring’s pump hiring solutions are efficient and effective because they can handle a range of materials. Concrete pumps are available for hiring and are specifically made to handle liquid concrete. They can deliver concrete precisely to the desired spot. These pumps can control the consistency and flow of concrete, resulting in a smooth and controlled placing. Enable Hire also provides submersible pumps, which can deal with a variety of fluids like water, wastewater, sludge, and other liquids. These submersible pumps are made for fluid transfer, drainage, and dewatering applications that are dependable and effective. Enable Hire’s pump hire solutions offer dependable pumping capabilities to satisfy the needs of various construction, infrastructure, and industrial projects, whether it be for concrete or other fluid materials.
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What is a concrete pump, and how does it work? +
In building projects, a concrete pump is a tool used to move liquid concrete from a mixing truck or hopper to the required position. It is made up of a pumping mechanism, a hopper, and a hydraulic system. The concrete mixture is first loaded into the hopper to start the process. via the use of a series of pistons and pressure created by the hydraulic system, concrete is forced via pipes or hoses. The concrete is driven by the force of the pump, reaching heights, distances, or places that could be challenging to access manually. Concrete pumps are adaptable and effective tools that enable accurate placement of concrete for a range of construction projects, including high-rise buildings, walls, floors, and foundations. They guarantee precise and consistent results while greatly reducing the labour and time needed for concrete placement.
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What is a submersible fluid pump, and what are they commonly used for? +
A submersible pump, often referred to as a submersible fluid pump, is a kind of pump created to function while submerged in a liquid, most frequently water. The pumping action is produced by an impeller and hermetically sealed motor. Common uses for submersible pumps include dewatering building sites, draining flooded areas, pumping water from wells or reservoirs, and transferring liquids in industrial settings. They can handle massive amounts of fluid, work at various depths, and are extremely efficient and dependable. When water needs to be transported or removed from submerged or difficult-to-reach regions, submersible pumps are favoured because they provide ease, efficacy, and durability for fluid pumping needs.
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How do I choose the right pump hire solution for me and my project? +
For your project, selecting the best pump hire option necessitates careful consideration of a number of criteria. Assess the precise pumping needs of your project first, taking into account the kind of fluid, the intended flow rate, and the pressure. To be sure the selected pump can satisfy your needs, consider the volume and distance that needs to be pumped. Second, assess the site’s conditions, taking into account the topography, accessibility, and presence of power sources. This will assist in deciding if a diesel pump, electric pump, or submersible pump is most appropriate. If you have any queries, contact us today.
NEED FURTHER ASSISTANCE?
If we can help you in any way, please do get in touch. In order that we can assist you efficiently, please get in contact via our form on the link below. Alternatively, you can call us on 01342 830201.
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